Our approach: 

[1] Assess the existing system

Your web interface is analysed on two dimensions:
- Analysis of the visible part of the interface: references, accessibility, browsing, ergonomics, front office…
- Analysis of the internal & external environment:
  E-benchmarking, sources of differentiation.

[2] Set the specifications

We analyse your issues in order to:
- Define realistic objectives based on your market, 
- Identify the strategic steps to take.

[3] Organise the skills:

In order to be efficient when using themTwo prerequisites :
- Research, selection and sourcing of the selected technical solutions.
- The intervention schedule is agreed upon with you.

[4] On-going assistance for better reaction

- Monitoring : control, measure and analyse the acquired data.
- Profiling : Combined use of interactive and traditional targeting methods.
- Adaptation to the customer’s expectations: Customization / creation of customer loyalty